There are no noticeable scratches and dirt on the item. Please ask us before you open a case. We will do our best to solve a problem. If you find any problems/defections with our products, please feel free to contact within 1 week from the day when you received and allow up to 24 hours to answer your question.International Buyers - Please Note. Reasons such as not knowing or not paying after ordering do not work. This item is in the category "Video Games & Consoles\Video Games". The seller is "junkworld-ost" and is located in this country: JP. This item can be shipped worldwide.